
State Farm® Insurance Agent Karen Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Matthew Crosby
May 29, 2025
"Karen Smith and her team are so helpful and easy to work with. Thank you for looking out for your customers!"
"Matt, thank you so much for your wonderful feedback! We pride ourselves on building strong relationships with our customers, and it's great to know that you felt supported throughout your experience. Your satisfaction means the world to us! If you ever need anything else, just reach out—we’re here for you! ~Karen"
Toryn Millsap
May 29, 2025
"Getting a quote for multiple cars and seeing what it would be to add life insurance onto it was quick and easy. Definitely recommend if you’re looking for someone who is through and fast!"
"Toryn, we’re so glad to hear that you found the process of getting a quote for your cars and exploring life insurance to be quick and easy. Our team is dedicated to providing thorough and efficient service, so it’s great to know we hit the mark for you. We truly appreciate your recommendation and look forward to assisting you with any future needs! ~Karen"
Lori Dotson
May 28, 2025
"Karen has built an amazing team! Karman is so friendly and helpful, even when we try to throw her a curve! She handles it professionally every time! 10/10 recommend for all your insurance needs!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! ~Karen"
Whitney Looney
May 16, 2025
"⭐⭐⭐⭐⭐ I’ve had an amazing experience working with Karman at State Farm! From the start, they were friendly, professional, and incredibly knowledgeable. They took the time to explain all my options clearly and helped me choose the best coverage for my needs—without any pressure. What really stood out was their responsiveness and genuine care. Whether I had a quick question or needed help filing a claim, Karman was always just a phone call or email away and made the entire process smooth and stress-free. It’s rare to find an agent who not only knows the business inside and out but also treats you like more than just a policy number. I feel confident and secure knowing I have someone like Karman looking out for me. Highly recommend!"
"We're so glad to hear that Karman made a positive impact on your insurance journey. It’s always our goal to provide not just great coverage but also a supportive and responsive experience. Karman truly cares about each client, and it sounds like that really shone through in your interactions. We’re thrilled that you felt valued and well taken care of. Your recommendation means a lot to us, and we’re here for you anytime you need help or have questions in the future. Thanks again for being a part of our community! ~Karen"
jaden gentry
May 16, 2025
"Five Stars Isn’t Enough – Karman Smith Is a Life Saver! I don’t usually write reviews, but after my experience with Karman Smith, I absolutely had to. From the beginning, she was incredible—helping me bundle my home, auto, and other insurance needs into one perfect package that saved me money and gave me peace of mind. She explained everything clearly, made sure I was fully covered, and treated me like a real person, not just a policyholder. But what really showed me who Karman is happened outside the office. I was on the way to take my sick dog to the vet when my car broke down on the side of the road. I was stressed and panicked—and then, out of nowhere, Karman saw me, pulled over, and helped me. She stayed with me, helped calm my dog, and even made a couple of calls to get things moving faster. She didn’t have to do any of that, but she did—because that’s just who she is. Karman Smith isn’t just an excellent insurance agent—she’s an incredible human being. If you want someone who will truly go the extra mile (literally and emotionally), she’s the one. I’ll never go to anyone else!"
"Thank you so much for taking the time to share your amazing experience with Karman Smith! We are thrilled to hear that she not only met your insurance needs but also went above and beyond to help you in a moment of distress. Karman truly embodies our commitment to providing exceptional service, and it’s heartwarming to know that her kindness and dedication made such a positive impact on your life. Your kind words affirm the hard work our team puts in to ensure our clients feel valued and supported. We’re so glad to have you as part of our community, and we look forward to continuing to serve you in the future. If you ever need anything else, don’t hesitate to reach out! ~Karen"
Brittany Absher
May 15, 2025
"The best insurance rates around!"
"We're so glad to hear you found our insurance rates to be the best. Our team is dedicated to helping our clients find the right coverage at a great price. If you ever have questions or need assistance, we're just a call or message away. We appreciate you choosing Karen Smith- State Farm! ~Karen"
Andrew Forcier
May 13, 2025
"I switched to Kate after ten years with another agent in Billings who provided poor service. The change has been the right one. When you ask Karen a question, she makes sure she finds out the answer, and talks you through everything you need to know. She makes it easy to do business with her."
"Andrew, thank you so much for taking the time to share your positive experience! We’re thrilled to hear that you made the switch and that we have been able to provide you with the exceptional service you deserve. We pride ourselves on clear communication and ensuring our clients feel supported throughout the process. If you have any more questions or need assistance in the future, don’t hesitate to reach out. ~Karen Smith"
Ryan Smith
March 6, 2025
"They really helped bring my rates down! Not all insurance providers are equal."
"Thank you for your positive feedback! I am delighted to hear that we were able to help lower your rates. We take pride in providing personalized service and finding the best options for our customers. Your satisfaction is our priority, and it's great to know you recognize the difference we strive to make. If you need any further assistance or have questions in the future, feel free to reach out. We’re here to help! ~Karen"
Trevor Herman
March 4, 2025
"Karman helped me out more than she realizes. Money was tight and I had to look for a better rate unfortunately had to cancel my policy. I had issues getting it cancelled before they charged me almost $470. She helped me get refunded and I appreciate her a lot! Give her a raise Karen!!! PS I will be hoping to get insurance through you guys once this policy is over(:"
"Trevor, thank you so much! I am so happy to hear that Karman was able to assist you during a challenging time. We understand how important it is to find the right coverage at the right price, and we’re glad she could help with your cancellation and refund process. I appreciate your recommendation and will certainly pass along your praise to Karman in her next review—she truly deserves it! We look forward to serving you again in the future when you’re ready. If you have any questions in the meantime, feel free to reach out! ~Karen"
Andrew Marum
February 10, 2025
"Karen is an outstanding agent. She takes the time to listen and learn the needs of me and my family. I've been with her for years. She's always had a reliable and consistent team in her office."
"Andy, thank you for those kind words. I take great pride in them knowing your family background. You are appreciated. Let us know how we can help in the future. ~Karen"
Michael Eaton
February 3, 2025
"The staff is fantastic and Karen is a pleasure to work with!"
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our office. We appreciate your feedback and look forward to serving you again soon! ~Karen"
Timothy Brooks
February 1, 2025
"My ex wife works there she’s amazing she helped me find the best coverage for our son"
"Thank you for sharing your experience! We're glad to hear that we were able to assist you in finding the best coverage for your son. If you have any more questions or need further assistance, feel free to reach out. We appreciate your support!"
Quinn ferguson
February 1, 2025
"Karman was super awesome, I got great coverage for a great price, this team is stellar!"
"Thank you for the fantastic review! We're delighted to hear that Karman provided you with awesome service and helped you secure great coverage at a great price. Our team strives to deliver stellar experiences, and your feedback truly motivates us. If you ever need assistance again, please don’t hesitate to reach out. We appreciate your support!"
Ryleigh Harris
February 1, 2025
"Love this crew! Karman has been so amazing and super knowledgeable! Highly recommend!"
"Thank you so much for your kind words! We're thrilled to hear that Karman has made such a positive impact on your experience. Our team works hard to provide excellent service, and your recommendation means the world to us. We look forward to serving you again in the future!"
m smith
January 17, 2025
"This is the best State Farm agent in Billings,Mt After leaving Utah and moving to Florida for three years for school (which the Florida agent screwed up all my policies) Karen and her wonderful staff straightened out all the previous agent’s mistakes. Highly recommend."
"Thank you, Matt! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. "
Tiersa Morning
January 10, 2025
"Karen and her girls that work there all do a Terrific job! I highly recommend, all very nice and friendly and helping you with your insurance needs! ⭐️⭐️⭐️⭐️⭐️"
"Tiersa, thank you so much for the kind words! I am thrilled to hear that you have enjoyed working with my team. Please don't hesitate to reach out if there is anything else we can help you with. We are here for you! -Karen "
Shane Winden
January 10, 2025
"I absolutely love this crew. They will not hesitate to jump in and help or go to bat for you when needed. Every time we’ve called, they drop everything and ensure we get taken care of like our family is VIP. Thank you so much for all that you’ve done to help our family out!!! You all are amazing."
"Thank you so much for your kind words, Shane! We are thrilled to hear that you feel like part of our family. We are dedicated to providing exceptional service, and it's rewarding to know that our efforts have made a positive impact on you and your loved ones. Your support means the world to us, and we look forward to continuing to serve you with the same level of care and commitment. If you ever need anything, don’t hesitate to reach out! Happy New Year! ~Karen"
tim petitt
September 24, 2024
"One of the best insurance agents I have worked with, very knowledgeable and helpful"
"Hi Tim, thank you for your feedback! Our team is happy to hear you had a positive experience. The Karen Smith State Farm Agent team's top priority is providing helpful service, and we are glad we could meet your expectations. -Karen"
Hailey Hatfield
September 3, 2024
"Karmen is extremely knowledgeable and made the entire process so easy and streamlined! Would reccomend these guys to anyone!"
"Hi Hailey, thank you for your kind words! Our team is delighted to learn Karman streamlined the process for you. Your recommendation means the world to us. - Karen"
Whitney Hahn
September 3, 2024
"Karman was wonderful to work with at this office! Her service was timely and responsive!"
"Hi Whitney, thank you for your five-star review. The Karen Smith State Farm Agent team is thrilled to hear you had a wonderful experience working with Karman. Providing timely and responsive service is our top priority, and it’s good to know Karman delivered. We appreciate your support. - Karen"
Troy Hurkman
August 5, 2024
"She's so awesome at what she does always does all the work for me"
"Thank you so much for your kind words, and for choosing Karen Smith- State Farm."
Colton Hogg
February 2, 2024
"Awsome. Got me in and taken care of would rate 10 stars if possible"
"Hi Colton, the Karen Smith State Farm team appreciates your kind words. Our team is pleased to hear about your excellent experience with us. Thank you for choosing State Farm. - Karen Smith"
sierra nicole
January 25, 2024
"Speaking with Tiffany is always a highlight. She’s very knowledgeable, pleasant and professional!"
"Hi Sierra, thank you for your five-star review. Our team is glad to learn you enjoyed working with Tiffany. Please contact our office for coverage-related questions and concerns. - Karen Smith"
John Wilson
January 25, 2024
"Tifanny was great to speak with! She did a great job answering my questions."
"Hi John, we are thrilled to hear you had a positive experience with Tiffany! Our team is here to provide top-notch service and answer your questions. Thank you for taking the time to share your feedback. - Karen Smith"
Kathy Wright
January 11, 2024
"Tiffany is so personable and really made the process of getting my home owners insurance quickly and it was a breeze! After bundling my car insurance with it she ended up saving me 30 bucks a month on that too! THANKYOU for everything. 10/10 would definitely recommend!!"
"Hi Kathy, reviews like this make our day. I am delighted to hear that Tiffany was personable and efficient during your customer experience. I am pleased to know Tiffany provided you with money-saving opportunities. We hope to welcome you back soon. - Karen Smith"